Legal Department

This Transparency Charter illustrates the rules that Triangle s.r.l. has established and implemented to ensure professionalism and fairness towards the Customer in the context of online sales management. It serves as a charter of quality and guarantee for users who, in the e-commerce mode, have no way of physically knowing the premises and people involved. The principles set out below reflect the company’s vision from a moral and ethical standpoint, values that this company has chosen as the focus upon which to center its management.

HONESTY AND FAIRNESS

Honesty is a fundamental value that must always be considered in the performance of work duties. The management of relationships with internal subjects, as well as with collaborators, partners, and customers, is based on criteria and behaviors of fairness, cooperation, loyalty, and mutual respect.

PROFESSIONALISM

Triangle addresses its employees, starting from the selection phase, by following criteria of professionalism, understood in both form and terms as a synonym for social responsibility.

TRANSPARENCY AND COMPLETENESS OF INFORMATION

Triangle guarantees proper information activity towards collaborators, personnel, and any other external party interacting with this company regarding significant events in corporate life. Financial data, corporate communications, and any other information this company transmits to third parties meet the requirements of truthfulness, accuracy, and completeness. Therefore, the description of every single product on the website, the quantities, and the delivery times are reliable and effectively respected. The collaborators to whom Vrients has assigned specific consulting and management tasks are required, in addition to compliance with norms, laws, and regulations, to adhere to the rigor required by the profession itself and, therefore, to respect the relevant deontological principles.

CONFIDENTIALITY OF INFORMATION

Triangle places the Person, whether they be a customer or a collaborator, at the center of its business in their entirety. Consequently, there is a prohibition against discrimination based on social status, race, sex, language, or religion. Respect for human dignity is a fundamental value that must be considered an integral element of corporate conduct. Forms of discrimination and violations of human rights through the encouragement of forced labor, child labor, and other types of abuse are not tolerated. At the same time, Triangle does not implement behaviors or choices that would infringe upon the right to equal opportunity. The attention paid to information security concerns all categories of data processed, acquired, managed, organized, and stored. Furthermore, within the scope of this topic, the company emphasizes the respect for intellectual property rights (enshrined in the Copyright Law, Law 633 no. 641, as amended by the Conversion Law of 27 February 2009 no. 14 and based on the provisions of the Industrial Property Code) in the case of the presence of trademarks or links from partner companies. It is forbidden to communicate or disclose information, photos, or documents without having obtained the respective consent. No sensitive information is disclosed. In the case of processing data belonging to minors, this company takes steps to obtain authorizations from parents or those who exercise parental authority. Therefore, it does not proceed automatically with direct sales but activates a procedure of direct information to the parent or the person exercising parental authority in order to protect the minor.

Triangle prohibits the User from performing operations aimed at copying or storing documents or other materials that are company property. The definition of “company property” includes all improvements, ideas, products, graphic designs, and any other product created, designed, or marketed by Vrients or otherwise taken into consideration for its realization or commercialization.

PROHIBITION OF DISCRIMINATION AND EQUAL OPPORTUNITY

PROTECTION OF COMPETITION

Triangle has always acted in the market by respecting the rules of fair competition and antitrust, refraining from taking actions for its own benefit that are contra legem. The company has complied with commercial agreements dictated by partners. Therefore, the company bans any conduct aimed at hindering healthy and honest competition.

CONFLICT OF INTEREST

Triangle, in guaranteeing full transparency in its operations, commits to implementing all necessary measures to prevent situations of conflict of interest. This applies in cases where any collaborator pursues an interest other than the company's mission or personally benefits from business opportunities of the company.

HUMAN RESOURCES

First, it should be clarified that the term “Human Resources” in this context includes every internal and external subject who performs work for Triangle. In perfect harmony with the respect for the values described above, each subject is considered, first of all, as a moral person; this means building and maintaining a working relationship centered on trust, fairness, and mutual sincerity. Personnel selection is carried out directly by the owner through interviews in compliance with impartiality and equal opportunity. At the time of establishing the working relationship, each subject (employee or collaborator) receives all relevant information, the assigned duties, the regulatory elements of the work, and the reference subjects. While defining hierarchical constraints, Triangle pursues a "group" policy among workers through the planning of information and training meetings. Each worker/collaborator has the opportunity to obtain clarifications or answers to specific questions from the consultant made available by the company. Triangle favors an employment development policy based on the company's growth and profitability strategy. Every performance is aimed at avoiding discriminatory behaviors towards others, and situations tending to create a conflict of interest must be avoided as they are harmful to the work and the company itself. This company protects and guarantees the confidentiality of the common and sensitive personal information of workers and issues periodic communications for correct and transparent data processing.

GIFTS AND PRESENTS

In the context of carrying out specific marketing activities, Triangle may provide gifts to customers with the aim of fostering loyalty and thanking the customer for the trust placed in the sales services provided by this company.

RELATIONSHIP WITH CUSTOMERS

The Customer, like Human Resources, is a fundamental asset for Triangle, towards whom policies of continuous improvement regarding the quality and professionalism of the service offered must be activated. This company always engages with the customer, believing that having an attitude open to accepting advice and criticism plays an important role in the growth of the enterprise; obviously, all of this makes sense and is functional if the observations, even if negative, are expressed with a constructive will and not out of a pure spirit of contradiction. It is essential that personnel adopt a style of behavior towards the customer based on respect for the person, civil etiquette, kindness, and professionalism. The company commits to making its method of communication with customers clear and understandable by resorting to the use of various forms: e-mails, brochures, and events. All customer behaviors aimed at theft, deception, and offense are prohibited.

RELATIONSHIP WITH SUPPLIERS

Relationships with suppliers and commercial partners are based on the search for the right competitive balance. Said relationships are conducted with a spirit of loyalty and professional fairness. The policies established by “supplier companies” are respected by the company. Triangle intends to maintain an open dialogue with suppliers in line with good commercial practices, even in the event of problematic situations. Following the same line of conduct mapped out for personnel and customers, the company believes it is important to adopt a spirit of collaboration with each supplier or commercial partner in such a way as to jointly pursue the common goal represented by customer satisfaction in terms of quality, cost, and delivery times.

ACCOUNTING TRANSPARENCY

Accounting activity is carried out in compliance with the rules enshrined in our legal system and, in the case of relationships with foreign countries, in compliance with the relevant tax laws. Management of the accounting portion is entrusted to specifically appointed subjects with the support of external professionals. Each accounting operation performed and recorded is accompanied by corresponding supporting documentation, facilitating the control phase, the traceability of activities, and highlighting the responsibilities of each operator. The use of company funds for illegal or improper purposes is strictly prohibited and severely punished. Triangle complies with anti-money laundering legislation and prevents the performance of operations that are potentially dangerous or otherwise not in compliance with what has been issued in the tax and fiscal sphere.

IT SECURITY

Triangle is a cutting-edge company that pursues improvement policies even from a technological standpoint. Consequently, this company is sensitive to the risks associated with the increasing use of IT; therefore, the owner has already introduced protection measures, but above all, a specific policy of constant control aimed at ensuring the continuity of work and the integrity of information has been defined.

SECURITY

We take the security of your personal data seriously. Your credit card data, thanks to the PaypalTM payment circuit, will never be transferred to our offices, guaranteeing you complete protection. For more information regarding PaypalTM protection standards, visit the website www.paypal.com. We reserve the right to change our security policies at any time. Consequently, it is recommended to periodically check this page to review our current policies.

LINKS TO OTHER SITES

This site contains links to other sites. We are responsible only for the privacy on this site. It is recommended to check the privacy and security policies and procedures of every other website you visit.