Shipping
DELIVERY TIMES
All orders placed before 1:00 PM (GMT+1) will be shipped on the same day.
Those placed after 1:00 PM (GMT+1) will be shipped the following day.
Listed below are the estimated delivery times once the shipment has been handed over to the courier.
| Destination | Delivery Times |
| Italy | 1-2 days |
| Europe | 2-3 days |
| Asia | 3-4 days |
| America | 3-4 days |
| Rest of the World | 4-5 days |
SHIPMENT TRACKING
When the order is handed over to the courier, customers will receive a notification e-mail from the designated courier specifying the tracking number.
You can monitor the status of your shipment by visiting the courier's official website and entering the tracking number in the "Track your shipment" section.
SHIPPING COSTS
The shipping costs for each individual geographical area are listed below.
Italy (free for orders over €200)
TNT or SDA Express (1-2 days) €10
Europe (EEC) (free for orders over €300)
FedEx or UPS (2-3 days) €25
Europe (Non-EEC) (free for orders over €300)
FedEx or UPS (2-3 days) €25
United Kingdom (free for orders over £250)
FedEx or UPS (2-3 days) £25
Prices do not include duties and taxes.
United States (free for orders over $300)
U.S. customs may require your S.S.N. number.
Prices do not include duties and taxes.
FedEx (3-4 days) $40
Japan (free for orders over 50,000 JPY)
FedEx (3-4 days) 5,000 JPY
Russian Federation (free for orders over €300)
Poste Delivery International Express (4-6 days) €40
South Korea (free for orders over $400)
Prices include duties and taxes.
FTA available for this country.
FedEx (3-4 days) $40
Hong Kong (free for orders over $500)
Prices include duties and taxes.
FTA available for this country.
FedEx (3-4 days) $40
Rest of the world (free for orders over $600)
FedEx (4-5 days) $70
For multiple purchases requiring an extra-large package, the shipping cost may be higher (as it is calculated based on the package's dimensions and weight).
The amount will be communicated to the customer before shipment.
The prices indicated on d—2 are inclusive of VAT and customs duties for the following countries: Japan, Hong Kong, Canada, Australia, South Korea, and China.
Please note that for all other countries, any customs duties and import taxes are the responsibility of the customer. The relevant amount must be paid to the courier according to the methods indicated by the courier itself:
Please note that in the event that a package is not collected by the customer for any reason, the shipping costs and any customs duties related to the automatic return of the package to d—2 will be deducted from the refund due. This amount will be deducted from the total refund amount.